1. Information We Collect
We collect several types of information from users who interact with our website and Rust PVE and PVP servers:
a. Personal Information
When you register an account, make a purchase, or contact us, we may collect:
- Your name
- Email address
- Payment information, if applicable
- Any additional information you provide in communication with us
b. Non-Personal Information
We also collect non-personal information automatically, such as:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Game statistics, including play time and activity on our servers
- In-game chat and user-generated content
2. How We Use Your Information
We use your information in the following ways:
a. Personal Information
- Account Management: To create and manage your account on Wild Sanctuary.
- Communication: To respond to inquiries or provide updates about our services, such as server maintenance or new features.
- Transactions: To process payments and donations, ensuring secure handling of your financial information.
b. Non-Personal Information
- Server Improvement: To analyze usage patterns and optimize the performance of our website and game servers.
- Security: To detect and prevent fraud or cheating on our Rust servers.
- Marketing: To send promotional messages about new events, features, or services. You can opt out of marketing communications at any time.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that allow us to:
- Remember your preferences, such as login details or server selections.
- Track website usage to understand how users navigate our site and improve it accordingly.
You can disable cookies through your browser settings, but this may limit some functionalities of the website.
4. How We Protect Your Information
We implement reasonable security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data, such as payment information
- Secure server infrastructure
- Regular security audits and updates
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Sharing of Information
Wild Sanctuary does not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party companies that assist us in running the website or managing payments, as long as they agree to keep this information confidential.
- Legal Requirements: If required by law, we may disclose your information in response to a court order, subpoena, or other legal process.
6. User-Generated Content
When you participate in Wild Sanctuary’s Rust servers, any in-game chat or content you generate may be visible to other players. This includes messages, usernames, and gameplay actions. Please be mindful of the information you share, as we cannot control how others may use or disseminate it.
7. Children’s Privacy
Wild Sanctuary is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
8. Third-Party Links
Our website may contain links to third-party websites. Wild Sanctuary is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Your Data Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccuracies in your information.
- Deletion: You may request that we delete your account and any associated personal information, subject to legal or administrative obligations.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email we send you.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Game-related data such as statistics and user-generated content may be retained for analytical and server management purposes even after your account is deleted.
11. International Users
If you are accessing Wild Sanctuary from outside France, please note that your information may be transferred to, stored, and processed in France where our servers are located. By using our services, you consent to such transfers and the application of France’s laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant updates through our website or by email. Your continued use of Wild Sanctuary after such changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, or how we handle your personal information, please contact us at:
- Discord: https://discord.gg/wild-sanctuary